Presentation: Ontology‐Driven Observability: Building the E2E Knowledge Graph at Netflix Scale

Prasanna Vijayanathan and Renzo Sanchez-Silva share how Netflix tackles observability across 38M events/sec. They discuss replacing reactive monitoring with an AI-driven operational ontology and agentic workflows using Claude and graph databases. They explain how unifying MELT telemetry into queryable knowledge graphs enables automated triaging, root-cause analysis, and self-healing systems.